Unleash the Buffalo Within – Returns & Refunds Policy

At Unleash the Buffalo Within, we aim to provide not just world-class games, but a world-class experience. If something didn’t go as expected, you have the right to cancel your purchase within 30 days—no questions asked.

📅 Cancellation Window

You can cancel your order within 30 days of:

• Receiving the product yourself, or

• A trusted third party (excluding the delivery service) receiving it on your behalf.

To request a cancellation, just send us a clear message via email:

📧 support@buffalo.com

💸 How Refunds Work

Once we receive your returned item, we’ll process your refund within 30 days using the original payment method. No additional charges or penalties—ever.

📦 What Can Be Returned?

To qualify for a return:

✔ The item must have been purchased within the past 30 days.

✔ It should be unused and in its original packaging.

🚫 Items You Can’t Return

Some items aren’t eligible for return:

• Personalized or custom-built goods.

• Digital items (e.g., game keys, downloads, software).

• Perishables or items with an expiration date.

• Hygiene-sensitive products that have been opened or used.

• Items that have been inseparably combined with other goods post-delivery.

We reserve the right to deny returns if these conditions aren’t met.

📨 Where to Send Returns

Customers are responsible for the cost and risk of return shipping. Please send all returns to:

Unleash the Buffalo Within

Ulvi, Ida-Viru maakond

Postal Code: 42102

Estonia

For safety and peace of mind, we highly recommend using a trackable and insured delivery service.

Returning Gifts

If you received an item as a gift shipped directly to you, we’ll issue a gift credit equal to the value of the returned product.

If the item was sent to the gift giver first, the refund will go back to the original purchaser.

Got Questions?

Need help or have a special case? Our herd is here to assist:

support@buffalo.com

www.buffalo.com (Coming Soon)